Refund policy

We want you to be satisfied with your purchase.

If you receive a damaged or defective item, please contact us within 7 days of delivery with your order number and photo evidence. We will review your request and, if approved, issue a replacement or refund.

Due to hygiene and safety reasons, used or opened beauty products cannot be returned.

Refunds (if approved) will be processed back to the original payment method within a reasonable timeframe.